Terms and Conditions
These terms apply when you book a service with Autortist (Auto-R-tist), Osman Nagar, Kollur, Hyderabad. By booking with us, or leaving your car with us, you agree to them.
Quotes
Quotes are based on your car model, its condition and the service you ask for. We confirm the final price after we inspect the car. If we find something that changes the work, such as deep scratches, earlier repaint or damaged trim, we tell you and agree any change with you before we do it.
Bookings and payment
- A booking is confirmed once we agree the service, the price and the date with you.
- We tell you at booking if an advance payment is needed and how much.
- The balance is paid when the work is finished, before the car is handed back.
Rescheduling and cancellation
If you need to change or cancel a booking, please tell us as early as you can by phone or WhatsApp. If an advance has been paid, we agree with you whether it moves to a new date or is refunded.
Before the work starts
- We inspect the car with you and note existing scratches, chips, dents, faded or repainted panels and any other damage.
- Please remove valuables and personal belongings. We are not responsible for items left in the car.
- Tell us about any earlier repaint, wraps, film or coating, and any warning lights or mechanical issues.
What detailing can and cannot do
Paint correction removes swirls and light scratches in the clear coat, but scratches that have gone through it may only be reduced. Film and coatings protect the surface as it is, so marks under them stay visible. Results depend on the age and condition of the paint, glass and interior, and we explain what to expect before we start.
Sun film
We recommend films that keep within the visible-light limits for car glass in India and show you the rating before fitting. If you ask for a darker film than the limits allow, you are responsible for its use on the road.
Warranty
- Paint protection film, sun film and coatings carry the warranty of the brand and product you choose. We give you the terms for your product with your quote and at handover.
- A warranty usually does not cover accident damage, misuse, harsh chemicals, automatic brush washes, repairs or repaints by others, or not following the aftercare instructions.
- To make a warranty claim, contact us with your car details and photos of the problem.
Aftercare
Some products need time to settle or cure. Please follow the aftercare we give you at handover, such as not washing the car or rolling the windows down for a set time.
Collection
We let you know when your car is ready. Please collect it on the agreed day. If a car is not collected after we have tried to reach you, we may need to agree a charge for keeping it.
Photos of your car
We may photograph or film your car while we work, to record its condition and to show our work on our website and social media. We never show your number plate or personal details. Tell us if you would rather we did not share photos of your car.
Our responsibility
We take care with every car in our studio. If something goes wrong because of our work, tell us before you leave or as soon as you notice it, and we will inspect it and put it right where we are responsible. We are not responsible for existing damage noted at inspection, or for faults unrelated to our work.
Law
These terms are governed by the laws of India, and any dispute is subject to the courts of Hyderabad, Telangana.
Contact
Questions about these terms: email autortisthyd@gmail.com, call +91 99122 99883 or visit Autortist (Auto-R-tist), H.No 13-1/192/A/A/1, Plot No 9, Osman Nagar, Kollur, Hyderabad, Telangana 500075. See also our Privacy Policy.